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Product Return

In order to process your return, we require a completed form submission. If your order is more than 30 days old from the date of delivery, your request will be declined. Please note: We only provide free return labels for orders in the Australia. You still need to complete this form so we have records of your request if you are outside the Australia.

Name

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Order Number

Please find the order number with your emailed order confirmation or login to your account to find it. We require the original order number to continue your support request. If you are returning from more than one order, please enter all order numbers separated by a comma.

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Do you have tracking number ?

Please confirm if you have shipped the return. If yes, kindly provide the tracking number so we can track your shipment

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Which item on the order

Many orders have multiple items. Please identify which items on the order by describing the hair extension type (K-tips, Nanos, Weft...), hair color, hair length and number of bundles. (For example, 2 x 4/6 18")

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Text Field

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